Before sample production begins the buyer must provide:
A 50% deposit that has been cleared by the bank
Approved artwork for lettering and embellishments
Approved artwork for uniform design

Before order production begins the buyer must provide:
Approval of sample
Approval of sizes

All upgrades or additional items will be invoiced separately once the order has been begun.

Ground shipping charges and any additional taxes or duties on international orders are the responsibility of the buyer.

Buyer agrees to certify and sign final size list for garments. Once size list is confirmed further alterations for any garments become the responsibility of Buyer.

Buyer agrees to take full legal responsibility for the use of any and all trade-marked, copyrighted, licensed or registered logos, fonts or artwork they request to be used on their garments.

If Buyer requests specific fonts or artwork that are not available to Seller’s design team, Buyer will be responsible for purchasing said fonts or artwork and providing a digital file of said fonts or artwork to Seller.

Buyer agrees to pay for the goods, all shipping and taxes one week before they are delivered.

Goods shall be deemed received by buyer when delivered to address of buyer.

Until such time as said goods have been received by buyer, all risk of loss or damage to said goods shall be on seller

There will be no refunds for custom ordered goods for any reason.

GUARANTEES:

Buyer has the right to examine the goods on arrival and has 15 days to notify seller of any claim for damages on account of the condition, grade or quality of the goods. That said notice must specifically set forth the basis of his claim, and that his failure to either notice seller within the stipulated period of time or to set forth specifically the basis of his claim will constitute irrevocable acceptance of the goods.

Seller certifies 100% satisfaction with the garments for a period of 3 years against any defects or damages caused by regular use (10-15 uses per season). Seller agrees to replace said garment if any defect occurs not caused by regular wear and tear. Buyer must return the garment to seller in order to receive a replacement.

Any garment not cared for according to seller’s recommended care instructions will be ineligible for replacement should a defect occur.

ALTERATIONS:

Any alterations made to the garments by the buyer will render the return policy null and void.

Buyer accepts full responsibility for the sizes requested in the order.

All alterations are the financial responsibility of the buyer.

FUTURE ORDERS:

Seller accepts no responsibility for exact color matching of fabrics for future replacement orders.

Seller guarantees to offer the same prices for any uniforms of the same style(s) as this order for a period of three years after the date of delivery. New designs or changes to existing designs will result in new prices.